Home helpers – Professional recognition procedure
General information
Home helpers provide support for people in need of care. These are people of all ages who are unable to care for themselves due to age, poor health or difficult social circumstances. Home helpers assist these people with household tasks and everyday activities by supporting their personal activities and helping them to help themselves. In particular, these are people who, despite their circumstances, wish to stay living in their home, residential care home or residential community. Home helpers work in a team alongside district nurses and members of mobile care services, providing an important link between the client, their social environment and all other caregivers. The tasks of home helpers are carried out under their own responsibility, following the instructions given by the people under their care and by social and healthcare professionals. Support for basic care may only be provided under the guidance and supervision of healthcare professionals. The profession may be exercised solely in collaboration with an establishment whose legal entity undertakes the quality assurance measures commensurate with the responsibility of the profession. There is no provision for working as a self-employed home helper.
Requirements
All documents must be submitted fully completed.
The Salzburg Professional Qualification Recognition Act [Salzburger Berufsqualifikationen-Anerkennungsgesetz] governs the recognition of foreign vocational training and professional qualifications. If there is equivalence, the authority must recognise this equivalence by way of a decision. The recognition decision may require a course to be completed to make up for any knowledge gaps.
Required documents
- proof of citizenship;
- proof of completion of a state-recognised course of education or training in a social care profession (diploma, certificate of completion, etc.) entitling the applicant to take up the profession in their country of origin;
- CV;
- certificate issued by the relevant authority stating which qualification levels are to be attributed to this evidence, in accordance with the Recognition of Professional Qualifications Directive (detailed curriculum showing the number of study hours spent on each individual subject, broken down into theoretical and clinical training);
- proof of professional experience, where applicable, specifying the nature and duration of the activity and any previous training;
- proof of a primary place of residence in Austria, or the nomination of a representative authorised to receive correspondence on behalf of the applicant;
- marriage certificate or other documentary evidence if the applicant’s current name differs from the name listed on diplomas, certificates, etc.;
- proof of the necessary language proficiency (certificates, personal interview, etc.);
- medical certificate, issued within the last 3 months, confirming that the applicant is fit to exercise the profession;
- police certificate (certificate of good conduct) from the country of origin, issued within the last 3 months;
Procedure
No data available
Costs and fees
The costs are laid down in the applicable legislation governing fees (Fees Act [Gebührengesetz], Salzburg Administrative Charge and Commission Fee Regulation [Salzburger Verwaltungsabgaben- und Kommissionsgebührenverordnung]).
Deadlines
The are no specific deadlines for applicants.
Legal bases
Salzburg Social Care Professions Act [Salzburger Sozialbetreuungsberufegesetz], Provincial Law Gazette [LGBl.] No 34/2009, as amended in LGBl. No 35/2017
In conjunction with the Salzburg Professional Qualification Recognition Act (BQ-AnerG), LGBl. No 35/2017, as amended in LGBl. No 98/2020
Means of redress or appeal
It is possible to appeal against a decision. The appeal must be submitted in writing within 4 weeks to the authority that issued the decision. This deadline commences upon the delivery of the written copy or, for oral announcements, with that announcement.
The appeal must also specify the decision against which it is addressed and the defendant authority, the grounds on which the allegation of unlawfulness is based, the request and the information necessary to assess whether the appeal was filed in time. An appeal is no longer admissible if, after delivery or announcement of the decision, the party expressly waives the appeal.
Moreover, all decisions must contain instructions on the right of appeal, including information on the authority with which the appeal must be filed and the corresponding deadline.
Further information
No data available
Competent authority
Amt der Salzburger Landesregierung [Office of the Salzburg Provincial Government]
Abteilung 3: Soziales [Department 3: Social Matters]
Referat 3/01: Pflege und Betreuung [Unit 3/01: Nursing and Care]
Starke Berufe [Strong Professions]
Authentication and signature
No data available
Assistance and problem-solving services
Salzburg Single Point of Contact
Link to form
This form will be sent directly to the relevant authority, not through the single point of contact.
Responsible for the content
Data protection
Province of Salzburg – General data protection statement
Last update
08.06.2021